Soccer Shots Pittsburgh is held at childcare centers, preschools and schools (aka "private locations"), as well as public locations (parks, community centers, etc.). Our public programs are open to the general public while our private childcare center and school programs are only open to those enrolled at the facility.

Soccer Shots Pittsburgh provides all of the equipment needed at each of our sessions. Your coach will provide all of the equipment needed at each of your child's sessions, including soccer balls. If a child prefers to bring their own personal soccer ball, they are welcome to do so. Soccer Shots size 3 soccer balls are also available for purchase on our website. Your child should wear activity-appropriate clothing and closed-toe shoes - tennis shoes are most common. In wet conditions, some children wear rain boots. Cleats & shin guards are optional. We strongly recommend that you bring a water bottle for your child. We recommend that those in the Premier program wear shin guards.

Our weekly 30-40 minute sessions focus on basic soccer skills like dribbling, passing and shooting. Through fun games and positive reinforcement, children will begin to experience the joy of playing soccer and being active. We also highlight a positive character trait each session such as respect, teamwork and appreciation.

Soccer Shots follows a "Play On" approach to weather. Soccer Shots follows a "play on!" approach to weather. As such, Soccer Shots sessions will run as scheduled, except when there are active thunder storms in the vicinity. We do play in rain, cold, heat, wet conditions, etc.; please plan ahead and dress for the weather, wear sunscreen, hydrate, etc. as needed. **We will post cancellation notices on our Facebook page and will send an email in the event of a cancellation. It is the parents' / guardians' obligation to check our Facebook page www.facebook.com/pittsburghsoccershots for cancellation notices. If an cancellation is made, a decision will be made at approximately 8 AM (for morning sessions) / at approximately 4:00 PM (for evening sessions) on the day of our sessions & a Facebook announcement will be posted close to these time. In the event of a cancellation, emails will also be sent. We can guarantee that an email will be sent, but cannot guarantee delivery of the email message. To prevent technical difficulties, please add pittadmin@soccershots.com to your email safe senders list. If cancellation notice is not posted, please know that your coach WILL be on location & sessions will occur as scheduled. For outdoor sessions: if weather conditions deteriorate to the extent that sessions cannot continue, coaches will make a decision on-site to cancel and will remain on-site to run remaining sessions that day (when applicable) if weather permit. We suggest making it a practice to always check our Facebook page & your email before heading to Soccer Shots. Failure to attend a non-cancelled session is an absence & no make-up will be offered.

Yes, we offer an automatic sibling discount when siblings are enrolled in the same transaction and the same enrollment account. We also offer a first responder / military discount. Please contact pittadmin@soccershots.com for a coupon code if you qualify as a first responder or military serviceperson.

We are unable to accept coupons that were not created and provided by Soccer Shots Pittsburgh. Likewise, coupons from Soccer Shots Pittsburgh cannot be utilized at other Soccer Shots franchises.

The enrollment fee is charged once per year and is non-refundable. The enrollment fee is not tracked year-to-date, but rather seasonally. For example, if someone pays the enrollment fee for a summer season, it will not be charged again until the summer season of the following year. Soccer Shots distributes jerseys once per child per year. For the season during which the annual enrollment fee is paid, a jersey is shipped directly to the player. Jerseys are only included for those who enroll directly through Soccer Shots Pittsburgh and who pay the annual enrollment fee.

Soccer Shots Pittsburgh is unable to offer make-up sessions for individual players who miss sessions. Soccer Shots Pittsburgh guarantees two make-up sessions per season in the event of session cancellations. The listed make-up dates are reserved for instances in which a session as a whole is cancelled; these dates are not available as make-up sessions for individual players who miss a session. If a session is cancelled and we need to utilize a reserved make-up day, we will email you to confirm use of the make-up date. Please reserve these dates in case they are needed!

Soccer Shots Pittsburgh does not offer refunds. Account credits for Soccer Shots Pittsburgh will be offered only if sessions are canceled due to federal, state or local governance limitations/restrictions. No compensation will be issued for failure to attend a makeup session or failure to attend a non-cancelled session. Credits will not be issued after the date of the final session. Again, refunds are not offered by Soccer Shots Pittsburgh. If you feel that you have a situation that would warrant an exception, please contact us for consideration. Special exception requests for refunds must be made in writing and emailed to Soccer Shots Pittsburgh at pittadmin@soccershots.com before the date of your child(ren)’s third session of the season. There is no refund of the annual enrollment fee. If a policy exception is made, refunds will require a $20 refund processing fee.

If you chose to have a split payment option, the second payment will process automatically one month after the first payment was processed.

Jerseys are mailed directly to participants upon payment of the annual enrollment fee, and only for the season for which the enrollment fee is applicable. Jerseys are distributed via mail and addressed to the child. You will receive tracking information once the jersey has shipped to your address. Please understand that if you enroll within two weeks of the season start date, your child is not guaranteed to receive their jersey before the first session. Should you have any questions about your child’s youth jersey shipment, or if you would like to exchange sizes, please contact shipping@soccershots.com. Please note, some Soccer Shots programs do not include jerseys, such as birthday parties, demos, free play days and school-paid sessions.

If you need to exchange your child’s jersey for a different size, please contact shipping@soccershots.com. Please provide your name, your child’s name, your shipping address, the size you received and the size you are requesting. You will receive a response within 1 business day that will include a prepaid return label. Please return your jersey as soon as possible. After we receive confirmation that the jersey has shipped, we will send you your requested exchange jersey. Please note, jerseys must be in new condition with the tag still attached to be accepted as a return.

It is our objective to create a safe environment in which your child will experience soccer in a positive and non-competitive way. Parental involvement helps children feel comfortable in a new environment with new people. We welcome and request your involvement in helping your child(ren) to engage with us and to maintain a environment that is respectful of the coach and other Soccer Shots participants / families. The first few sessions of any season can be a bit of an adjustment period. Please keep this in mind and encourage your child to participate, even if you have to hold their hand or carry them through it. Parents / guardians are welcome to join their player on the field for just a portion or the entirety of the session. Below are Soccer Shots Pittsburgh's expectations regarding parental involvement at our sessions: MINI LEVEL: Active, on-field parental / guardian participation is required for this age group. This typically takes the form of a mommy / daddy-and-me class, with an parent or guardian guiding and aiding each child through our activities. We ask that only one parent / guardian actively participate on Soccer Island (our playing field) during our sessions. There is no limit to the number of spectators who are welcome to watch from the sidelines. CLASSIC LEVEL: Parental participation is encouraged when necessary for this age group to help keep the children on-track and engaged. Children may need re-direction so as to respect Soccer Shots equipment and others. We kindly ask that parents step in and actively become involved if a child is being disruptive and/or if discipline is required so that the coach can continue with the session and can maintain focus attention on the group. If a parent /guardian needs to come onto the field, please do so! PREMIER LEVEL: This age group often does not require parental participation, but parents are welcome on the field when / if needed. We do ask that parents become actively involved if a child requires it. If a child leaves the field, it is the responsibility of the parent to collect the child and to help them re-engage so as to not distract from the flow of the session for other players and families. We also request your assistance in helping your child(ren) respect their Soccer Shots coach and friends, and also in helping them to respect and preserve Soccer Shots equipment such as cones, goals, soccer balls, etc. Thank you! We kindly also ask that all attendees and players please respect the facilities and locations at which Soccer Shots is held.

Soccer Shots is a tobacco-free, vape-free, and alcohol-free zone. Please refrain from smoking or drinking alcohol while at / near Soccer Shots sessions.

Health & Wellness Policy: For the well-being of children, family members, & staff involved in Soccer Shots, no child should attend Soccer Shots programming if they have experienced any of the following symptoms in the last 24 hours leading up to Soccer Shots or during a Soccer Shots session: Fever over 100 degrees Fahrenheit, nausea or vomiting, diarrhea, shortness of breath, harsh or croupy cough, chills, muscle pain, sore throat, undiagnosed or contagious rash or skin infection, congestion or runny nose, drainage from eyes, lethargic behavior