Soccer Shots is held at childcare centers, preschools and schools as well as public locations. Our public programs are open to the general public while our childcare center and school programs are only open to those enrolled at the location.

Soccer Shots provides all of the equipment needed at each of our sessions. Your child should wear activity-appropriate clothing. Cleats and shin guards are NOT necessary.

Our weekly 30-45 minute sessions focus on basic soccer skills like dribbling, passing and shooting. Through fun games and positive reinforcement, children will begin to experience the joy of playing soccer and being active. We also highlight a positive character trait each session such as respect, teamwork and appreciation.

Soccer Shots plays in rain when temperatures are above 50 degrees. While we can’t always predict the weather, we work hard to try to make the best decision for the children. Soccer Shots will make every effort to determine the status of class no later than 1.5 hours before the scheduled start time of class, based on available hourly weather forecasts and field closures beyond our control. We will cancel classes due to adverse weather conditions with short notice or while class is in progress if the safety of the children is in question. If we do cancel a class, we will notify you via email and text.

Soccer Shots will hold the week following the last scheduled class as an inclement weather make-up date. Inclement weather cancellations will be made up as follows: 1-2 classes cancelled due to inclement weather = 1 make-up class added to end of season. 3-4 classes cancelled due to inclement weather = 2 make-up classes added to end of season. In the event of inclement weather on a scheduled make-up class date, there will be no additional make-up dates scheduled.

Enjoy FREE SHIPPING on every order (no minimum)! Orders ship within 4 business days. Once your order is placed, you will receive an email confirmation with order details. Once your order ships, you will receive another email with tracking information. If you do not receive either email, please check your spam and/or junk folders as the email may have gone there. You can also view order history, status, and tracking updates under your account after logging in (My Account > Orders > Order History).

You may return new, unworn, unused merchandise that is still in its original condition for a full refund of the price paid for the item within 45 days of purchase. Refunds will go back onto the card used to place the order. Please allow up to two weeks from the time we receive your package for your return and refund to be processed and completed. Final Sale items are not eligible for a return unless they arrive damaged, defective or are lost in transit. Final Sale items include all headwear, soccer balls, ball pumps, disc cones, pop-up goals, socks, and water bottles. To start the return process, please email us at MerchandiseCustomerService@soccershots.com with your full name, order number and if you would like a refund or replacement due to defective/damaged item. If you have ordered multiple items, please let us know which item(s) you would specifically like to return. Please note, we do not allow exchanges. If the item(s) you receive is too large or too small, please proceed with the above steps for a refund.

To track your order, you will want to log into your account. Once in your account, click on “My Account” then “Orders” and “Order History”. Scroll down to find the order you would like to track and click on “Shipping”. A pop-up will appear that shows you the status of the order. If the status shows “Pending” that means we have received your order and are processing it. It has not yet shipped. If the status shows “Shipped” that means your order has shipped and below that will show a tracking number that you can click on. This will direct you to the FedEx website where you can see specific tracking information for your order.

Once logged in to your account, you’ll want to click on “My Account”, then “Orders” and “Order History”. This will show a full listing of all the orders you’ve placed under the specific log in.

You cannot edit or cancel an order after it’s been placed in your online account. If you need to edit or cancel an order, please email us immediately at MerchandiseCustomerService@soccershots.com with your full name, order number and what you need to edit or cancel. Please note our orders ship very quickly, so we may not be able to make the necessary changes in time, but we will try our best!

Shipping delays may occur with the shipping carrier, and these are unfortunately out of our control. Several factors may contribute to delays such as weather conditions, traffic, high volume shipments, failed delivery attempts, and customs. If the tracking information of your order has not been updated within a day, please reach out to us at MerchandiseCustomerService@soccershots.com and we will be happy to investigate the shipment for you.

If your order arrived to you incorrect or damaged, please immediately reach out to us at MerchandiseCustomerService@soccershots.com so we can resolve the issue for you! When emailing us, please provide your full name, order number and what the order issue is.

If your order is lost or damaged in transit, please email us at MerchandiseCustomerService@soccershots.com and provide your full name and order number so we can investigate your order for you.

Please email us at MerchandiseCustomerService@soccershots.com with your full name and order number so we can investigate this for you.

Orders are shipped in full from our warehouse. If you did not receive your full order, it may be possible that you are waiting on another package for your order. To determine how many packages you have in your order, you can check your tracking number with FedEx. This will tell you how many packages are in the shipment. If you have any concerns or issues after doing this, please email us at MerchandiseCustomerService@soccershots.com with your full name and order number and we’ll investigate it for you.

If you have submitted a merchandise order through your local franchise, you will want to navigate to that local franchise page and click on “ENROLL NOW” and then “Login”. If you submitted a merchandise order on store.soccershots.com, you would want to click on that link and click on “Login”. If you are unsure which site you submitted your order through, please reach out to MerchandiseCustomerService@soccershots.com.

When you checkout and submit an order, on the website it will show as all one transaction, however, you will see the payment split up on your credit card statement as we are using two different payment gateways to capture payment on orders. To confirm that the amounts match your total order cost, you can add up the two charges. If there are any discrepancies in what was deducted from your credit card, please reach out to us at MerchandiseCustomerService@soccershots.com.

If you need to change your shipping address after placing an order, please email MerchandiseCustomerService@soccershots.comand we will be happy to assist you. Orders are shipped quickly, so we cannot guarantee that we will be able to change the shipping address, but we will try our best to!

To start the return process, please email us at MerchandiseCustomerService@soccershots.com and provide your full name, order number, and item(s) you’d like to return. Please note items marked as “Final Sale” cannot be returned.

Free youth jerseys are offered once a year with enrollment. These jerseys are handled separately from the above return policy and are eligible for an exchange. Please reach out to MerchandiseCustomerService@soccershots.com to start the process and include your enrollment order number, your name, your child’s name, your shipping address, the size you received, and the size you are requesting.