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Frequently Asked Questions

Find answers to our most asked questions including what you should wear on Soccer Island, information about inclement weather and more.

Where can my child participate in Soccer Shots?

Soccer Shots is held at childcare centers, preschools and schools, as well as public locations. Our public programs are open to the general public while our childcare center and school programs are only open to those enrolled at the location.

What type of equipment will my child need to participate?

Soccer Shots provides all of the equipment needed at each of our sessions. Your child should wear activity-appropriate clothing. Cleats and shin guards are NOT necessary.

How do I know the locations of the park programs?

To find public programs in your area, select Enroll Now at the top of this page.

Can I have Soccer Shots start a park program near me?

Yes! We are always willing to start a public program near you. The easiest way for this to happen is for you to form a group of eight children willing to take part in a Soccer Shots season. These could be children from your neighborhood, friends from church or synagogue, or your parent groups. We're happy to help talk through ideas on how to make this happen. Please contact your local director for more information.

What can I expect from a Soccer Shots session?

Our weekly 30-40 minute sessions focus on basic soccer skills like dribbling, passing and shooting. Through fun games and positive reinforcement, children will begin to experience the joy of playing soccer and being active. We also highlight a positive character trait each session such as respect, teamwork and appreciation.

What happens if a session is cancelled due to inclement weather?

Soccer Shots attempts to make up all missed sessions during the course of a season. We will either add an additional week to the season or choose a make-up day.

How do I know if a session is cancelled due to inclement weather?

In the case of inclement weather, Soccer Shots will notify you of any cancelations and make up sessions. We generally try to notify you of cancelations at least 2 hours before the start of the session.

What is your Weather Policy?

In the case of severe weather, which is defined by heavy continuous rain, thunder, lightning, a heat index over 92 degrees and and cold weather under the freezing mark, sessions would then be cancelled and rescheduled. We do our best to monitor the weather leading up to all of our sessions. We follow the same policy regarding lightning that Washtenaw, Oakland, and Wayne Counties use for their schools and public facilities. If there is lightning within a 10 mile radius, we have to clear the field for 30 minutes from the last strike. If it is raining or storming and it looks like it will continue, we will send out an email and/or text message letting you know if the session will be cancelled. Cancellations will be communicated to the email address and/or texted to the phone number on the account submitted during the registration process.

What is your Refund Policy?

Should Soccer Shots or a parent find it necessary to withdraw a child’s enrollment, a credit, possibly a refund, will be issued for the remaining sessions (detailed below). A.) Refunds will not be issued for non-attendance at a scheduled class (make-up classes may be an option). B.) Refunds will not be issued for any unscheduled cancellation by site staff (parks, churches). C.) Refunds will not be issued for any school, site or field closure due to natural disaster, government emergency, health crisis (Act of God). The annual registration fee is non-refundable. If for any reason a season is cancelled or postponed outside of Soccer Shots’ control a credit will be issued the class will not be refunded. If a refund is requested before the season starts, a refund will be processed in full; however, once the season, if we are in the first half of the season, then a 50% credit or refund will be processed. If we are in the second half of the season, then we do not offer a refund as Soccer Shots is a this is a flat-rate program.

What is your Jersey Policy?

We utilize an outside platform for jersey distribution. All jerseys are delivered via the company to your home address. Please keep in mind that they are athletic-cut jerseys and tend to run in a tighter fit. Your jersey will ship within 2 business days from checkout, and upon shipping you will receive tracking information via email. You can expect to receive your child’s jersey in the mail within 7-10 business days of enrollment. Please understand that if you sign up within two weeks of the season start date, your child is not guaranteed to receive their jersey before the first session. Any questions, please email shipping@soccershots.com. Should you need to exchange sizes contact them by email at shipping@soccershots.com. You must provide your name, your child's name, your shipping address, the size you received, and the size you are requesting in the email. Please note, jerseys must be in new condition with the tag still attached to be accepted as a return. Returns are accepted up to 15 days after the jersey is mailed out and exchanges are accepted up to 30 days after the jersey is mailed out.

What is the annual enrollment fee?

The annual enrollment fee is charged at your first purchase and is good for one year following the date of enrollment, not the date of the class. When the fee is applied, your child will receive a new Soccer Shots jersey via our mailing system. Extra jerseys can be purchased through our online store above.

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